by chaplin37 » Sat Jan 06, 2018 9:16 pm
Quick question I just serviced a gentle movement for a customer and it ran fine for me for a week and chimed perfectly good. I gave it back to the customer and advised him about the clock being level or it will throw off the beat. Didn't hear from the customer in about 5 days and then he called me to say the clock would run and stop sometimes and that it no longer chimed but if he hit the case (something I didn't need to hear as it made me cringe) he said it would start touching again. My question is if he advances the minute hand too fast past the 15, 30, 45 and hour mark without letting it chime can that throw off the chime and stop the movement on a rack and snail movement